Refund & Return Policy
Refund & Return Policy
At Aarohi Designer, we want you to have a satisfying shopping experience.
If you receive a product that is damaged, defective, incorrect, or has another eligible issue, please contact us with your order details as soon as possible after delivery.
Return Eligibility
A return may be considered when:
-
The wrong product has been delivered.
-
The product is damaged or defective upon arrival.
-
The product does not match the order placed.
Products must be returned in their original condition, with original packaging and tags where applicable.
Products that have been worn, washed, altered, damaged after delivery, or used may not be eligible for return.
Return Request
To request a return, contact us with:
-
Order number
-
Customer name
-
Product details
-
Reason for return
-
Clear photographs or videos showing the issue, where applicable
Our team will review the request and provide further instructions if the return is approved.
Refunds
If your return is approved and a refund is applicable, the refund will be processed according to the payment method and applicable processing timelines.
Shipping charges may not be refundable unless the return is due to an error on our part or another eligible reason.
Exchanges
Exchange requests may be subject to product availability and the applicable return conditions
For return or refund assistance:
Email: Designeraarohi@gmail.com
Phone: 7698540596